We reduce capital expenditures by up to 20% through planned maintenance
24/7 online monitoring of finances and contractors
Emergency team on-site in ≤30 minutes as per SLA



We reduce operational and capital expenses to keep your investments running smoothly

Operation and Maintenance of Commercial Properties in Dubai



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How regular technical maintenance affects the lifespan and uninterrupted operation of buildings and infrastructure
the lifespan and uninterrupted operation of buildings and infrastructure
How regular technical maintenance affects
01
Comprehensive engineering survey and digital diagnostics of the building before the start of operations
02
Development of PPM (Planned Preventive Maintenance) and task integration into the CAFM system with automated reporting

03
Daily energy consumption monitoring with adjustments to parameters during peak hours

06
Seasonal inspection of roofs, facades, and windows: sealing, cleaning, thermal audit

05
Scheduled servicing of elevators, escalators, and access systems with submission of forms

04
Weekly checks of fire safety systems, sensors, and pump stations with inspection reports

09
Maintenance of a digital building passport with KPIs for OPEX, CAPEX, and investment cycle forecasts

08
Contractor coordination with SLA and budget control

07
Emergency team response ≤30 minutes, restoring functionality without disrupting tenant operations
We perform key operations at the property
According to industry research, this approach reduces total operating costs by 8–12%, decreases the risk of major repairs by 25%, and keeps vacancy rates below 4%. All work is carried out by certified engineers with Ministry of Emergency Situations (MChS) licenses and membership in relevant professional associations, ensuring your properties meet regulatory and insurance audit requirements.
A commercial property generates revenue only when all its engineering systems operate in sync. CIVEX builds its services to the Total Facility Management standard: starting with a detailed audit, we create a digital passport for the building and upload maintenance protocols into the CAFM platform. This allows every action to be tracked, resources to be forecasted, and consumables to be replaced on time.
Engineering systems under our control

Water supply and drainage
We monitor pressure, flow, and water chemistry, preventing water hammer and corrosion, thereby extending the lifespan of pumps and pipes.
Power supply and heat supply
We perform thermography of panels, balance loads, and automate heat delivery schedules, reducing peak consumption and extending the lifespan of equipment.
Fire suppression systems
We balance air distribution, clean ducts, and optimize climate maps — reducing tenant complaints and saving up to 10% on energy consumption.
Air conditioning and ventilation
We test valves, pumps, and sensors to ensure automatic activation within ≤5 seconds, fully compliant with Dubai Civil Defence (DCD) standards and regulations.
For each property, we tailor the list of systems and SLAs individually — adding extra components as needed to cover all risks.

Flexible range of utilities
Our mission is to keep the heart of the building beating steadily. We test equipment on a strict schedule, document every action, and regularly update procedures.

Our clients
>23
Partners under service
Federation of Fitness Aerobics of Russia
Our licenses
01
Request
You submit an online request or call us, and we record the key information
Audit
02
An engineer conducts a quick inspection of the property, gathers documentation, and takes photos of the current condition
04
Proposal
We analyze the data, model maintenance scenarios, calculate OPEX, CAPEX, and potential savings
How we work
Analysis
03
We send a commercial proposal with a work schedule, budget, and projected KPIs
Submit
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